What is victim assistance?
Victim assistance is a free public social service aimed at maintaining or improving the victim's ability to support himself/herself.
Victim support workers provide emotional support and information on how to get help. They also provide guidance and assistance in dealing with the state and local authorities and other agencies providing services needed by the victim.
Anyone who has been a victim of neglect or abuse, physical, mental or sexual violence has the right to seek help. Anyone who has suffered harm or suffering can get counselling, regardless of whether the perpetrator of the harm has come to light and whether criminal proceedings have been brought against him or her.
Contact a victim support worker if you want to talk about your problem, feel you need support to resolve your concerns or want to find a way out of your situation.
Victim Support Worker in Valga County:
Sirje Sillamägi-Tamm
+372 5218 088
sirje.sillamagi-tamm@sotsiaalkindlustusamet.ee
Puiestee 4, Valga (Southeastern Police Station)
When to turn to victim support and what does it offer you?
When to contact victim support?
It is worth contacting victim support if you or someone you love has been a victim of neglect, abuse, physical, mental or sexual violence. You can also seek help if you have suffered harm or suffered injury, regardless of whether the perpetrator of the harm has come forward and whether a criminal case has been brought against him or her. You do not have to have committed a crime to get help - you can also turn to victim support if you have witnessed someone else being mistreated or if you have had an accident and do not know where to turn for help.
What does victim support offer you?
Victim Support is a public service that aims to maintain or improve your or your loved ones' coping capacity in difficult emotional situations, such as an accident or a crime. To help you cope in these situations, you need emotional support, a listening ear and information about the help you can get from different officials and agencies. It is also important that you know what your rights are, what will happen to you and your data, what your options are for refusing help and what help is available to your loved ones.
What services and support are available to you from Victim Support?
You can get help from a victim support worker to. psychological counselling, request compensation to crime victims, get support MARAC network or restorative justice in carrying out the principles. Restorative justice conflict resolution involves bringing the parties to a conflict or offence together with a neutral mediator, giving everyone a chance to talk about what happened, their thoughts, feelings and needs, and to discuss how to make amends and agree on what can be done to prevent such situations from happening again. In addition, victim support workers help to carry out both hosting service or to make arrangements to make up for the harm you have suffered as a result of the crime.
You can find the contacts you need to support children's psychosocial coping. multidimensional family therapy (MDFT) programme team contacts. Social rehabilitation services for children you can ask the contact person for the same service. Victim Support Prevention Service specialists can also help to organise the following for children who engage in behaviour that puts themselves or others at risk. a closed childcare service.
Where to go if you need help?
- Call 112, if you are in danger, have had an accident or are a victim of a crime.
- Call child helpline 116111 or Write to us in the online chat at childrensassistance.ee, if you want to report a child in need or in danger.
- Victim assistance crisis hotline number 116006 or online chat at palunabi.ee helps you around the clock and gives you fast help if you are the victim of crime, negligence or mistreatment.
- Trafficking Prevention and Victim Support Helpline +372 660 7320 get help if you show signs of human trafficking or if you have been a victim of human trafficking (for example, labour or sexual exploitation, coercion into crime, etc.).
- If you're worried about your own or a loved one's violent behaviour, get help. from the non-violence hotline +372 660 6077.
- If you have experienced sexual violence, you can contact your nearest. 24-hour sexual violence crisis centre.
- If you are a victim of violence and you and your children need a safe place to stay, counselling and support, you can ask for help. women's support centres all over Estonia.
- Find the one nearest you victim support officer, who can support you and read about your options at. pleaseabi.ee.
It is safer to move towards a safer life with the help of others.
We are here for you!
Sexual violence crisis centres
Take a moment to look at where the sexual violence crisis centres are, who is working there and what is offered and done for survivors.
The video encourages anyone in need to get in touch. Once you've seen the process, it's easier to recommend a centre to a client, an acquaintance, a person in need.
